Would need to understand how you're hooked up, what devices ares showing this, where you're connecting to.
If underutilized they leave money on the table, not good for dropouts to dead slow for a second or two are often NAT firewall problems. If they oversubscribe too much, they'll lower the quality of service and piss off the customers. They have to pay for international connection bandwidth and need to make sure its properly utilized. If they overbook too much, they'll piss off their customers and they'll go elsewhere. Like when you fly on different airlines, one might overbook a lot more than another to keep their planes full. International gateway connections can be "oversubscribed" for residential service. That will take a lot of potential issues off the table.īottom line, if you're seeing speed problems, most of the time you'll need to look in the mirror or where you're connecting. You can always ask the Ilox NOC for modem check. The reality of the situation is that if you are seeing bottlenecks, their probably on your side, or beyond the gateways.
They have no bottlenecks to Google, Facebook, Netflix, or their gateways because those companies WANT you to have the best service.so they pay for them. If you are using Google, Facebook, or Netflix, they have direct high speed connections. If you are connecting somewhere else in Mexico, they'll go through Marcatel in Monterrey. These are all top notch international carriers. Depending on where you are trying to connect, they may route the traffic through Cogent, Level 3, or PCCW. They have gateway connections at the border. Ilox's connects to other networks internationally. If you are trying other speed tests, first read these comments from the Ilox NOC.ĭepending on the service you can be routed by our peer with: If your receive signal is higher than about -30 dbm ( -29, -14, etc being higher - these are negative numbers) at least your receive signal is in good shape. are the Netflix servers that peer directly into them If you aren't getting a decent speed doing this, then there's a chance your optical power into Ilox might be low.bad cable splice.you can check this logging into your modem and looking at the optical power page.This is a very rare situation but it can happen. The ONLY speed test that might be a basis for complaint to Ilox is where you direct plug your late model computer to your Ilox modem preferably a via a gigabit ethernet cable, not running any VPN software, and test with. Or no problem at all.because your speed test isn't correlated with the service you're trying to measure. They could be indicative of a problem on your side.
Know this: speed tests are treacherous.They may or may not be indicative of an Ilox problem. A lot of people are performing Ilox speed tests and most are very happy.
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